Our promise

Direct Web will respect your privacy and ensure that all sensitive and personal information provided to us is lawfully processed and held in accordance with the Data Protection Act 1998. Personal/sensitive information is deemed to be any information that identifies a living individual.

Controlling your information

Direct Web will control the data you supply and we agree to collect and control this information in accordance with the Data Protection Act 1998. Direct Web contact information can be found on the contact page of our website.

How do we collect information?

We collect information from you when you submit an enquiry, visit our site, call us for information and send us an email. The information we collect is:

  • Your name
  • Your email address
  • Your company name, address, telephone, email address, domain
  • Your service with us

Using your information

We will only use the information you provide us with to:

  • Make improvements to our service
  • Action any requests you make
  • Supply you with requested information
  • Conduct market research

Direct Web will not sell your personal data to others. Direct Web may share your contact details with key suppliers that are partnered with Direct Web who offer a service that relates to your purchase from Direct Web.

Accuracy

Direct Web endeavour to keep all personal information that they store up to date. We will amend any information we find to be inaccurate or are informed is inaccurate at our earliest convenience.

To ensure compliance with the data protection act 1998 Direct Web is happy to supply you with any details they hold about you. There is a £10 admin fee for requests of this nature.

Online activities

Direct Web collects information from your visit to our site using cookies. This information is only used to track browsing patterns and cannot be used to identify you personally.

Security

To prevent the unauthorized access or disclosure of your personal information Direct Web have put in place all reasonable Physical, electronic and managerial systems required. If you are asked to enter sensitive personal information pertaining to payment details Direct Web ensure 128bit SSL encryption is in place via our merchant provider.

Changes

Direct Web reserve the right change, this privacy policy at any time.